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The password of your macOS user account is also known as your login password. It's the password that you use to log in to your Mac and make certain changes, such as installing software.
Contact your admin if you don't have permission to change your password. You know your password, but you want to change it. You can only do this if your admin has given you permission to update your password in Office 365. Go to www.office.com/signin and sign in with your work or school account username and existing password. Forgot your Mac Password? Reset it Without Losing Data nor Install Disc (OS X 10.5 and older) - Duration: 11:19. Snazzy Labs 1,680,288 views. 10 Mac Tricks You've Probably Never Heard Of! We recently had an employee leave our company. Her files are backed-up on a WD my book essential external hard drive. The program to restore is password protectected and we have no way of getting that information. Is there any way to reset the password? How to recover a forgotten Mac password 1. Get a password hint. Before you reset your password, you should first check to see if. Change the password from another account. Use Recovery Mode to reset your password. Apple includes a tool to replace a Mac's password. Use Target Disk Mode.
Change your password
If you know your password and can use it to log in to your account, you can change your password in Users & Groups preferences:
- Choose System Preferences from the Apple menu, then click Users & Groups.
- Select your user name from the list of users.
- Click the Change Password button, then follow the onscreen instructions.
Reset your password
If you don't remember your password, or it isn't working, you might be able to reset it using one of the methods described below. But first try these simpler solutions:
- Make sure that you're typing the correct uppercase or lowercase characters. If your keyboard has Caps Lock turned on, the password field shows a Caps Lock symbol .
- If the password field shows a question mark, click it to display a password hint that might help you to remember.
- Try to log in without a password. If that works, you can then add a password by following the steps to change your password.
- Try to log in with the Apple ID password that you use for iCloud. If you just changed that password and the new password isn't working, try the old password first. If that works, you should be able to use the new password from then on.
Reset using your Apple ID
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In some macOS versions, you can use your Apple ID to reset your login password. At the login screen, keep entering a password until you see a message saying that you can reset your password using Apple ID. If you don't see the message after three attempts, your account isn't set up to allow resetting with Apple ID.
- Click next to the Apple ID message, then follow the onscreen instructions to enter your Apple ID and create a new password. You'll be asked to restart when done.
- Log in with your new password.
- Determine whether to create a new login keychain.
Reset using another admin account
If you know the name and password of an admin account on your Mac, you can use that account to reset the password.
- Log in with the name and password of the other admin account.
- Choose System Preferences from the Apple menu, then click Users & Groups.
- Click , then enter the admin name and password again.
- Select your user name from the list of users.
- Click the Reset Password button, then follow the onscreen instructions to create a new password:
- Choose Log Out from the Apple menu.
- Log in to your account using your new password.
- Determine whether to create a new login keychain.
Reset using the Reset Password assistant (FileVault must be on)
If FileVault is turned on, you might be able to reset your password using the Reset Password assistant:
- Wait up to a minute at the login screen, until you see a message saying that you can use the power button on your Mac to shut down and start up again in Recovery OS. If you don't see this message, FileVault isn't on.
- Press and hold the power button until your Mac turns off.
- Press the power button again to turn on your Mac.
- When the Reset Password window appears, follow the onscreen instructions to create a new password.
If you need to connect to Wi-Fi, move your pointer to the top of the screen and use the Wi-Fi menu to connect. To exit without resetting your password, choose Apple menu > Restart. - When done, click Restart.
- If you were able to reset your password with the Reset Password assistant, log in to your account using your new password.
- Determine whether to create a new login keychain.
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Reset using your Recovery Key (FileVault must be on)
If FileVault is turned on and you have a FileVault Recovery Key, you can use that key to reset your password.
- At the login screen, keep entering a password until you see a message saying that you can reset your password using your Recovery Key. If you don't see the message after three attempts, FileVault isn't on.
- Click next to the message. The password field changes to a Recovery Key field.
- Enter your Recovery Key. Use uppercase characters, and include the hyphens.
- Follow the onscreen instructions to create a new password, then click Reset Password when done.
- Determine whether to create a new login keychain.
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If you can't log in with your new password after restarting your Mac, take these additional steps:
- Restart again, then immediately hold down Command-R or one of the other macOS Recovery key combinations until you see the Apple logo or a spinning globe.
- When you see the macOS Utilities window, choose Utilities > Terminal from the menu bar.
- In the Terminal window, type
resetpassword
, then press Return to open the Reset Password assistant pictured above. - Select ”My password doesn't work when logging in,” then click Next and follow the onscreen instructions for your user account.
Create a new login keychain, if necessary
After resetting your password and logging back in to your account, you might see an alert that the system was unable to unlock your login keychain. This is expected, because the passwords for your user account and login keychain no longer match. Just click the Create New Keychain button in the alert.
If you didn't see an alert about your login keychain, or you see other messages asking for your old password, reset your keychain manually:
- Open Keychain Access, which is in the Utilities folder of your Applications folder.
- Choose Preferences from the Keychain Access menu, then click the Reset My Default Keychain button in the preferences window. After you enter your new password, Keychain Access creates an empty login keychain with no password. Click OK to confirm.
If you don't see a Reset My Default keychain button, close the preferences window and select the “login” keychain from the left side of the Keychain Access window. Press the Delete key, then click Delete References. - Choose Log Out from the Apple menu to return to the login screen.
- Log in to your account using your new password. Your account password and login keychain password now match again.
If you still can't log in
If you still can't log in with your password, contact Apple Support for help.
Your Apple ID is the account you use to sign in to all Apple services. If you forgot your Apple ID or aren't sure you have one, there are a few ways to find it. You can also reset your password to regain access.
See if you're already signed in with your Apple ID
Follow these steps to see if you are signed in on one of your devices with your Apple ID:
On your iPhone, iPad, or iPod touch
Look for your Apple ID in your iCloud or iTunes & App Store settings.
iCloud
Tap Settings, then tap [your name]. On iOS 10.2 or earlier, tap Settings, then tap iCloud.
iTunes & App Stores
Tap Settings, tap [your name], then tap iTunes & App Stores. On iOS 10.2 or earlier, tap Settings, then tap iTunes & App Stores.
You can also try these other services:
- Tap Settings, then tap Accounts & Passwords. On iOS 10.3 or earlier, tap Settings, select Mail, choose Contacts, then tap Calendars.
- Tap Settings, choose Messages, then tap Send & Receive.
- Tap Settings, then tap FaceTime.
- Tap Settings, choose Mail, select Contacts, then tap Calendars.
If you know your Apple ID, but can't turn off Activation Lock, learn what to do.
On your Mac
- Go to Apple menu , open System Preferences, then click Apple ID.
- Go to Apple menu , open System Preferences, click Internet Accounts, then look for accounts with iCloud.
- Open App Store, select Store, then click View My Account.
- Open FaceTime, select FaceTime, choose Preferences, then click Settings.
- Open Messages, select Messages, choose Preferences, then click Accounts.
On your Apple TV
- Open Settings, select Accounts, then choose iCloud.
- Open Settings, select Accounts, then choose iTunes and App Store.
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On your PC
- Open iCloud for Windows.
- Open iTunes on your PC, choose Account, then select View My Account. If you’re signed in to iTunes with your Apple ID, you'll see your account name and email address.
On the web
You can see if you're signed in with your Apple ID on iCloud.com or by going to your Apple ID account page. If you aren't signed in, your Apple ID might prefill on the sign in screen.
You can also look up your Apple ID by entering the full name and email address associated with your Apple ID.
If your mobile phone number is your Apple ID, you might not be able to look up your Apple ID.
From your Apple ID account page
- Go to your Apple ID account page and click Forgot Apple ID or password.
- When you're asked to enter your Apple ID, click If you forgot your Apple ID, you can look it up.
- Enter your first name, last name, and email address. If you enter the wrong email address, you can try again with a different one.
If your mobile number is your Apple ID, these steps won't work. https://mdnuak.weebly.com/blog/bose-connect-for-mac.
From iCloud.com
To see if you're signed in on iCloud.com, follow these steps:
Go to iCloud.com. If you're already signed in to iCloud, click Settings.
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Try a different email address
Usually, your Apple ID is your email address.* First, try signing in with all prior email addresses that you might have used as an Apple ID.
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If you want to change your Apple ID after you find it, we recommend that you update it in Settings for all of your Apple apps and services.
You only need one Apple ID. Using multiple Apple IDs might be confusing when you access purchased content or use Apple services.
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FaceTime isn't available in all countries or regions.
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* In some countries and regions, you can use your phone number as your Apple ID. Ctrl alt del for macos.